Privacy Policy

On May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (commonly referred to as „GDPR”) came into effect. In light of this, we hereby inform you about the processing of your data and the principles on which it will be carried out after May 25, 2018.

Data controller

The personal data controller is Mrotex P.P.H Dariusz Mroczek with its registered office at Jana Głogowczyka 22, 51-604 Wrocław, Poland VAT 8981012626.,

Co-administrators

Mrotex LLC. with its registered office at: ul. Jana Głogowczyka 22, 51-604 Wrocław, entered into the Register of Entrepreneurs of the National Court Register by the District Court for Wrocław-Fabryczna, VI Department under KRS number 0000519218, NIP 8982208076

MROTEX Medical Ltd. with its registered office at: ul. Jana Głogowczyka 22, entered into the Register of Entrepreneurs of the National Court Register by the District Court of Wrocław-Fabryczna, VI Department under KRS number 0000519218, NIP 8982208076.

Continue Administrator

Contact Information

Contact Information Mrotex P.P.H. Dariusz Mroczek – contact point for both joint administrators

You can contact us at:

By phone: +48 71 345 90 55
At the email address: shop@mrotex.com
In writing, by sending correspondence to the address: Mrotex P.P.H. Dariusz Mroczek at ul. Robotnicza 68, 53-608 Wrocław

Co-administration

Under the joint administration agreement, we exercise due diligence to ensure the security of your data processing, and you can contact either administrator with any questions. We have clearly divided our tasks between us by entering into a joint administration agreement:

Mrotex P.P.H. Dariusz Mroczek and co-administrators fulfill the information obligation jointly.
Mrotex P.P.H. Dariusz Mroczek is responsible for enabling you to exercise your rights – to do so, please contact us; you will find our contact details above.

Data processing purposes

We are processing your personal data because it is necessary for the performance of the contract concluded with you, including for:

opening and managing an account and conducting transactions;
execution of agreements concluded with the client, including handling complaints and returns;
handling customer-submitted requests (contact form);
providing the best possible customer service.

Legally justified interest

We also process your personal data for purposes based on the legitimate interest of the Data Controller, which is:

ensuring proper compliance with tax law provisions and accounting regulations;
for the purpose of establishing, pursuing, or defending against claims, which is the realization of our legitimate interest;
ensuring accountability (demonstrating compliance with legal obligations);
ensuring the security of transactions, including the prevention of criminal offenses;
content customization according to your preferences, based on previously viewed page content, or primarily on interesting products;
monitoring your activity on our websites.

Agreement

We also process your personal data with your consent:

regarding the transmission of commercial and promotional information via electronic devices;
to the extent not covered by the Administrator's legitimate interest in saving data in cookies, collecting data from websites and mobile applications;
for the purpose of organizing promotional activities and contests.

You may withdraw your consent to the processing of personal data by the Administrator at any time. Your data will be processed by the Administrator until your consent is withdrawn.

Data scope

We require your personal data to fulfill the contract in the following areas: as required by tax regulations, and additionally, your first and last name, phone number, email address, date of birth, and shipping address.

Data recipients

The Administrator will have access to your personal data.

Your personal data is accessible to accounting firms, legal firms, courier companies, payment processing companies, IT companies, and software providers, based on relevant data processing agreements.

Profiling

Your personal data may also be processed in an automated manner (including through profiling). Profiling involves processing data (also in an automated manner) by using it to evaluate certain information about you, in particular to analyze or predict personal preferences and interests. This does not affect your situation. (cookie policy)

Data retention period

Personal data will be processed for the period:

conclusion of the agreement - for its duration and after its termination for the purposes of:
- claims investigation related to a completed contract;
- fulfillment of obligations arising from legal regulations, including in particular tax and accounting regulations;
- prevention of abuse or crime;
- statistical and archival;
marketing activities – for the duration of the agreement, upon separate consent to process such data – until the completion of transaction processing, or until you lodge an objection to such processing, or withdraw your consent;
Sales support and promotional activities – e.g., contests, special offers – for the duration and settlement of such activities;
operating activities – until the statute of limitations for obligations imposed by generally applicable legal provisions expires.

Data transmission

Your personal data will not be transferred to a third country/international organization.

User rights

request access to and rectification, erasure, restriction of processing, objection to processing, and data portability from the Administrator;
to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal;
to file a complaint with the supervisory authority, the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw (https://www.giodo.gov.pl/pl);
Providing personal data is a contractual condition. Providing data is voluntary, although refusal to provide it is equivalent to the impossibility of considering the offer of services through the form.

Exercising the right to data correction, deletion, restriction of processing, rectification, as well as withdrawal of consent to receive commercial information is carried out by sending such a request to the Administrator via e-mail shop@mrotex.com or to the address indicated in point 1.